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Often times insurance companies will ask for social security numbers for several reasons, the primary ones being:
1. to determine there are no Medicare reimbursement claims the company may be liable for
2. to check on past claims via the ISO claim search program.
If a company does not adequately safeguard the number they can be liable for negligence if the number results in identity theft.
Some individuals will put a credit lock/freeze with the credit bureaus to help protect against identity theft since that is becoming more common no matter how much effort is put into safeguarding one's personal information.
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The above information is for educational purposes only; if one seeks legal advice please contact the local bar association for a referral to a licensed attorney in your area that is able to review your case in a private, confidential setting and will be able to tailor advise specific to your situation.
If a social security number is ***** to an unknown caller then the standard procedure is to place a freeze on one's credit report to help protect access to one's information.
It is possible that the caller was not affiliated with any legitimate company.