Legal

Ask a lawyer and get answers to your legal questions

Ask a Lawyer,
Get an Answer ASAP!

This answer was rated:

As you can see, I cannot sleep. Georgia i purchased carpet…

As you can see...

As you can see, I cannot sleep.

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

Georgia i purchased carpet and padding. They installed it but I wasent happy with it. It turns out that the wrong padding was installed . They agreed to come back and put a better padding in. In the meantime I realized the carpet did not seem like the Quality I first saw when the rep came out.

Lawyer's Assistant: What steps have you taken so far?

I later find out that this company has serious inflated pricing in comparison to other companies. I then told them that I am not accepting this purchase and to come get their carpet.

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

I put a freeze on my credit card. neither parties ever signed a contract

Show More
Show Less
Ask Your Own Legal Question
Answered in 4 minutes by:
3/28/2018
Lucy, Esq.
Lucy, Esq., Attorney
Category: Legal
Satisfied Customers: 31,967
Experience: Lawyer
Verified

Hi,

I'm Lucy, and I'd be happy to answer your questions today. I'm sorry to hear about your situation.

Are you over the age of 60 or disabled?

Ask Your Own Legal Question
Customer reply replied 29 days ago
over 60

Thank you. Usually when a phone call request doesn't go through, it means your credit card wants to be sure you authorized the payment. Submitting multiple requests can trigger a fraud alert, so you may want to contact your credit card company.

Meanwhile, I'm typing your answer now.

Ask Your Own Legal Question

The default rule in the law is that a sale is final when it's made. A contract can be oral or verbal, so when you offer to buy something and they accept that request, that makes a contract. No signed writing is needed. So, ordinarily, a person who buys carpet would have no right to return it or get a refund. This is true even if you found out later that you overpaid, because it's up to the consumer to do their own comparison shopping before making a decision.

However, there are specific laws that prohibit financial exploitation of the elderly and disabled. When a company takes advantage of a customer's age to pressure them into buying an inferior product or overpaying, that is actionable.

Ask Your Own Legal Question

Putting a freeze on your credit card doesn't necessarily end the dispute, because you can't force them to take the carpet back, and they could sue for the cost. However, you can let them know that unless they undo the deal, you'll report them for a violation of Code of Georgia, Section 30-5-8.

The way to report them is to contact the Consumer Protection Division of the Governor's Office. They can investigate this company's business practices to see if they have a history of doing this type of thing. If the company doesn't want that sort of scrutiny, you may be able to reach some sort of agreement.

http://consumer.georgia.gov/consumer-services/filing-a-complaint

Have I answered your question? If any part of my response is unclear, please reply WITHOUT rating so I can clarify. My goal is to provide excellent service, so if I've done that, please give me a 5-star rating before signing out. Thank you for using JustAnswer.

Ask Your Own Legal Question
Customer reply replied 29 days ago
Well Lucy, I wasent making wise decisions that's for sure. I had a flood back in August and this was the last thing that needed to be done . The contractors were hurrying me so that they could finish the job. I made a terrible mistake, and now I have to pay for it.

If they put undo pressure on you because they thought they could pass off an inferior product at a high price, that's not your fault. That's exploitation.

Ask Your Own Legal Question
Customer reply replied 29 days ago
Lucy, they said that I chose the carpet. They offered to replace the padding that was wrong and offered to replace the carpet also but was going to cost me 600.00 more, for carpeting I could get for 600 less with better quality.
I believe I'm stuck with it.
Thank you so much Lucy for all your help.
I'm too tired to keep fighting with this company

You're welcome. I'm sorry.

Filing a Complaint with the governor's office may make you feel better. That can help avoid a situation where this happens to someone else. They do need to replace the padding so you're getting what you paid for, or refund you the difference in value (unless you wind up getting a full refund from the credit card company).

Please rate my service positively, as this is the only way that I get paid for the time spent answering your questions. Thank you.

Ask Your Own Legal Question
Customer reply replied 29 days ago
Thank you Lucy!!

You're welcome. I hope you can get some sleep.

Lucy, Esq.
Lucy, Esq., Attorney
Category: Legal
Satisfied Customers: 31,967
Experience: Lawyer
Verified
Lucy, Esq. and 87 other Legal Specialists are ready to help you
Ask your own question now
Customer reply replied 29 days ago
Lucy, not sure where to rate you

It looks like you found it. Thank you so much!

Ask Your Own Legal Question
Customer reply replied 29 days ago
55357;�I appreciate your help

I'm glad I could help. Have a good day.

Ask Your Own Legal Question
Was this answer helpful?
Ask Lucy, Esq. Your Own Question
Lucy, Esq.
Lucy, Esq.
Lucy, Esq., Attorney
Category: Legal
Satisfied Customers: 31,967
31,967 Satisfied Customers
Experience: Lawyer

Lucy, Esq. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Not only did he answer my Michigan divorce question but was also able to help me out with it, too. I have since won my legal case on this matter and thank you so much for it.

LeeMichigan

< Previous | Next >

Meet the Experts:

Tina

Tina

Lawyer

8,775 satisfied customers

JD, BBA Over 25 years legal and business experience.

Ely

Ely

Counselor at Law

24,353 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

INFOLAWYER

INFOLAWYER

Attorney

20,727 satisfied customers

Licensed attorney helping individuals and businesses

JPEsq

JPEsq

Attorney

2,132 satisfied customers

Experience as general attorney, in house counsel, SSDI, Family Law attorney, and law professor

Law Educator, Esq.

Law Educator, Esq.

Attorney

42,358 satisfied customers

JA Mentor -Attorney Labor/employment, corporate, sports law, admiralty/maritime and civil rights law

Ellen

Ellen

Lawyer, Consultant

8,238 satisfied customers

25 years of experience helping people like you.

Guillermo J. Senmartin, Esq.

Guillermo J. Senmartin, Esq.

Attorney

292 satisfied customers

7+ years of experience handling various legal matters.

< Previous | Next >

Related Legal Questions
I signed a contract with a wedding venue. Unfortunately BOTH
Hello I signed a contract with a wedding venue. Unfortunately BOTH my fiance and I just lost our jobs. Extremely upsetting devastating. Now our focus is scrambling to find jobs and to figure out how t… read more
Barrister
Barrister
Attorney/Landlord/Realtor
Doctoral Degree
36,686 satisfied customers
I may a contract to get my roof fix, the contract was made
i may a contract to get my roof fix, the contract was made on 3-27-18. the work have not started i wan to cancel the contract … read more
Legal Eagle
Legal Eagle
Attorney
Doctoral Degree
10,287 satisfied customers
I SINGED A CONTRACT TO SELL A PROPERTY AND WERE UNABLE TO
I SINGED A CONTRACT TO SELL A PROPERTY AND WERE UNABLE TO CLOSE FOR VARIOUS REASONS ON THE CLOSING DATE. IS THE CONTRACT STILL VALID? … read more
Legal Eagle
Legal Eagle
Attorney
Doctoral Degree
10,287 satisfied customers
I have a contract to lease my property for a medical
Hi, I have a contract to lease my property for a medical marijuana grow , the person in the contract sold his interest to another party while owing 30k and had been subletting monthly. I want to suit … read more
Legal Eagle
Legal Eagle
Attorney
Doctoral Degree
10,287 satisfied customers
In Illinois ,if an element of a contract is illegal or
in Illinois ,if an element of a contract is illegal or unconstitutional does that void that element or does it void the entire contract? … read more
INFOLAWYER
INFOLAWYER
Attorney
Doctoral Degree
20,727 satisfied customers
I am an independent hairstylist contracted by a Salon
I am an independent hairstylist contracted by a Salon Servicing Company based in Pa They contracted with the Independent living facility where I work.From the beginning there has been a problem with t… read more
Legal Eagle
Legal Eagle
Attorney
Doctoral Degree
10,287 satisfied customers
This is regarding a business contract. MInnesota. Just
We were suppose to get funding Loan to purchase a fitness studio of $150k, but the loan was only for $75k. So, the seller received $60k on the closing date. However, we still need the remainder. We are working with our lending company to get the other half because there was a communication breakdown… read more
Olivia Kent
Olivia Kent
Managing Partner
Doctoral Degree
2,878 satisfied customers
Is a person liable if they have a verbal contract with
Is a person liable if they have a verbal contract with someone? … read more
Olivia Kent
Olivia Kent
Managing Partner
Doctoral Degree
2,878 satisfied customers
If a contract or settlement agreement was to be enforced
If a contract or settlement agreement was to be enforced immediately, and Seven years have pass and it still has not been enforced, is this contract or settlement agreement still binding on all the pa… read more
Bill Attorney
Bill Attorney
law
2,042 satisfied customers
In contract law, the first party breaching a contract cannot
In contract law, the first party breaching a contract cannot hold the other party to enforcement of the terms of the contract, as the contract was broken by the first party. … read more
Legal Eagle
Legal Eagle
Attorney
Doctoral Degree
10,287 satisfied customers
Does a second, updated contract void the original contract?
Does a second, updated contract void the original contract? … read more
Olivia Kent
Olivia Kent
Managing Partner
Doctoral Degree
2,878 satisfied customers
I am in a contract with a municipality and they are trying
I am in a contract with a municipality and they are trying to buy me out and I have not broken the contract. What all can I ask for if I have two years left on a three year contract … read more
Gerald, Esq
Gerald, Esq
Juris Doctor
3,827 satisfied customers
Public Adjuster Contract- I signed a contract with a public
Public Adjuster Contract- I signed a contract with a public adjuster just after Hurricane Irma in Florida in Sept 2017. This would allow them to speak on my behalf and negotiate our claim for damages.… read more
Bill Attorney
Bill Attorney
law
2,042 satisfied customers
Had a contract to pave the driveway...$10,000....they
Hi ...had a contract to pave the driveway...$10,000....they finished...they incorrectly graded...water pooling ...do I sue for breach of contract or nonperformance...demand letter...anything else?? wa… read more
LegalKnowledge
LegalKnowledge
Juris Doctor
29,424 satisfied customers
Internet service provider contract. If the contract just
internet service provider contract. If the contract just started or is about to start, can I back out of the contract. … read more
Phillips Esq.
Phillips Esq.
Attorney
JD
19,297 satisfied customers
ONE YEAR CONTRACT AS EMPLOYEE WORK FOR CONTRACTS THAT ARE
ONE YEAR CONTRACT AS EMPLOYEE WORK FOR CONTRACTS THAT ARE SIGNED FOR YEARLY IN KENYA … read more
Law Educator, Esq.
Law Educator, Esq.
Attorney
Doctoral Degree
42,358 satisfied customers
I am in contract with toll brothers. Contract is up Feb 7.
I am in contract with toll brothers. Contract is up Feb 7. Are move in dates (estimates) have moved 5 times. They did not have permits ready when they wanted to start to build. Others who signed after… read more
Legal Eagle
Legal Eagle
Attorney
Doctoral Degree
10,287 satisfied customers
Breach of contract EMPIRE TODAY- I have a contract for
Breach of contract EMPIRE TODAY- I have a contract for install and removal for flooring. It's day 35! The disaster started 1st day, the salsa person measured incorrectly the worker showed up- yelling … read more
LegalGems
LegalGems
Juris Doctorate
11,587 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x