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A new car was damaged by a tree on our parking lot. we are…

Hi. a new car...

Hi. a new car was damaged by a tree on our parking lot. we are not satisfied with how our insurance manage that and need advice

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

Sure. MA

Lawyer's Assistant: What steps have you taken so far?

Filed the claim

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

With insurance.

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Answered in 3 minutes by:
3/19/2018
Ray
Ray, Lawyer
Category: Legal
Satisfied Customers: 46,328
Experience: 30 years in civil, probate, real estate, elder law
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Hi and welcome to JA. Ray here to help you today.Please bear with me a few moments while I review your question and respond.

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Tell me more about the situation here, thanks

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Customer reply replied 1 month ago
a new car was bought 10 days before the damage. insurance apprised damage for 6 thou. we think it is not accurate, but now the problem is even worse- they can not find the roof to replace because the model is too new. they want to replace it with roof from another, older model. the price of the car wil be much lower. can we do something?

You can file a diminished value claim

Massachusetts is a diminished value state, which means you may be entitled to the diminished value of your vehicle after an auto accident. The statute of limitation on diminished value claims in Massachusetts is 3 years, and Massachusetts does not have uninsured motorist coverage for diminished value.

Massachusetts Diminished Value - Diminished Value Claims and ...

https://www.collisionclaims.com/massachusetts-diminished-value/

Contact the insurance about that you would be due more for that if they used non new parts.I agree.This might force them to find new parts instead or pay you more for your diminished value.

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I appreciate the chance to help you , you are due more compensation here for diminished value.

If you can positive rate 5 stars it is much appreciated.

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Customer reply replied 1 month ago
thank you very much. does it mean that insurance will be paying us for diminished value?
Customer reply replied 1 month ago
to whom we submit this claim?

Same insurance call them and ask for diminished value claim form.They won't tell you unless you find out about it.But your state recognizes it.

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Customer reply replied 1 month ago
thank you very much/ i'm finished with my question now

Good luck here stars at top of your page thanks for rating 5 stars.Have great evening.

Ray
Ray, Lawyer
Category: Legal
Satisfied Customers: 46,328
Experience: 30 years in civil, probate, real estate, elder law
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Experience: 30 years in civil, probate, real estate, elder law

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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