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I was in a accident the insurance company had my car hauled…

Customer Question
I was in a...

I was in a accident the insurance company had my car hauled to IAA for an appraisal it was totaled. I decide to keep the car, when it brought the car back to my home it had more damage than when it left. No one will accept responsibility for the damage. what are my options

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

Illinoise

Lawyer's Assistant: What steps have you taken so far?

I have talked to IAA even their corp office and the company that hauled the car. Both are saying it's the other guy. Both say they have video while it's in their passion they will not send it to me with a lawyer requesting them

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

No i just want someone to take responsible for the damage and make it right

Submitted: 4 months ago.Category: Legal
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Answered in 7 minutes by:
3/17/2018
Lawyer: Law Educator, Esq., Attorney replied 4 months ago
Law Educator, Esq.
Category: Legal
Satisfied Customers: 125,987
Experience: JA Mentor -Attorney Labor/employment, corporate, sports law, admiralty/maritime and civil rights law
Verified

Thank you for your question. I look forward to working with you to provide you the information you are seeking for educational purposes only.

If you have proof it has more damage now than when it was sent to IAA, then IAA, regardless of what they tell you, is liable for the damage. It is just your burden to prove in court that they caused additional damage to the vehicle and the cost of repairing just that damage.

Please do not forget to leave positive feedback by clicking on the 5 stars at the top of your page, as the experts are not employees of the site and get no credit for spending time with customers unless they leave positive feedback. Thank you.

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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