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How difficult is it to sue Microsoft?

Customer Question
how difficult is it to sue Microsoft?
Submitted: 5 months ago.Category: Legal
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Answered in 1 minute by:
3/11/2018
Lawyer: Olivia Kent, Attorney replied 5 months ago
Olivia Kent
Olivia Kent, Attorney
Category: Legal
Satisfied Customers: 4,633
Experience: Partner at Kent Law Group, LLC
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Hello and welcome to JustAnswer. My name is ***** ***** I'm an attorney. Please note this site is for general information for educational purposes only and does not constitute legal advice. Communicating with an expert on this site does not establish an attorney-client relationship. You might be offered a phone call, but you are under no obligation to accept; the phone call requests don’t come from me - they’re offered by the site - but if you do want a phone call I’d be happy to do that as well.

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Lawyer: Olivia Kent, Attorney replied 5 months ago

You can sue any company - but obviously you'd want to consider the resources of that company and Microsoft is one of the largest and has quite a bit in the way of resources to challenge any litigation.

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Customer reply replied 5 months ago
can I tell you the details and you can tell me if I have a case?
Customer reply replied 5 months ago
sorry I don't have skpe
Customer reply replied 5 months ago
microsoft did an update on my computer and files went missing. Then when I got them to work on my computer remotely they deleted my mother's photos who recently passed away. I have been sick over this. really sick.
Lawyer: Olivia Kent, Attorney replied 5 months ago

I'd be happy to listen to the details - and I can tell you the facts that a court would consider in any action that is filed. I cannot tell you whether you "have a case" because that would constitute giving you a legal opinion. It's a fine line, of course, but I just wanted you to understand the difference..... we can give you general educational/legal information.

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Customer reply replied 5 months ago
I saw that people are having problems but I am being very truthful. this really happened and I am devastated
Customer reply replied 5 months ago
microsoft did an update on my computer and files went missing. Then when I got them to work on my computer remotely they deleted my mother's photos who recently passed away. I have been sick over this. really sick.
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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