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Stayed at motel in Delaware, paid stay 2 nights. Was at

Stayed at motel in...

Stayed at motel in Delaware, paid stay 2 nights. Was at motel because of electrical outage in my town. Electric back on. Checked out at 10:30 am. Told desk clerk was staying second night. I was told they would not refund or credit my Visa card. Said no refunds. Didn't notice asign stating that. Located my receips, it doesn' say no refunds on receipt so. I am in titled to a refund since didn't stay second night, and made them aware when I turned in room key?

Lawyer's Assistant: What is your official status? Do you have any pending applications or petitions with USCIS?

I live in Pennsylvania

Lawyer's Assistant: Has anything been filed or reported?

No

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Answered in 12 minutes by:
3/10/2018
Bill Attorney
Category: Legal
Satisfied Customers: 2,818
Experience: Attorney
Verified

Dear Customer ,

Thank You for posting your consumer law question this evening. I'm attorney Bill assisting you with your question demanding a refund for your booking.

Bookings are contractual subject to the terms and conditions of the booking.

If your booking included a cancellation option that when you presented to exercise was refused you would have been wrongfully refused.

Bookings that are non-refundable are more difficult to recover.

Under the circumstances the best approach is often to escalate your complaint by writing to the management.

In case of deceptive or unfair consumer practices in relation to your booking you could follow up with filing a consumer complaint or even a small claims complaint.

https://attorneygeneral.delaware.gov/fraud/cpu/complaint/

We are here to help so please follow up with me as required.

In return your positive rating and feedback is what gives me a credit for my time.

You do this by rating 5*****, 4**** or better.

FIVE STARS or your rating is much appreciated.

Best

Attorney Bill

Bill Attorney
Category: Legal
Satisfied Customers: 2,818
Experience: Attorney
Verified
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

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