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My insurance company is trying to say our truck was invovled…

Customer Question
My insurance company is...

My insurance company is trying to say our truck was invovled in a hit and run, we have talked to them and told them it wasnt and now they want to send special investigator out to look at truck and have face to face meeting. Truck has been seen by body shop

Lawyer's Assistant: What state is this in? And how old is the truck?

Oklahoma 2001

Lawyer's Assistant: Has anything been filed or reported?

Yes

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

Report filed

Submitted: 4 months ago.Category: Legal
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Answered in 3 minutes by:
3/8/2018
Lawyer: Lucy, Esq., Attorney replied 4 months ago
Lucy, Esq.
Lucy, Esq., Attorney
Category: Legal
Satisfied Customers: 32,264
Experience: Lawyer
Verified

Hi,

I'm Lucy, and I'd be happy to answer your questions today. I'm sorry to hear that this happened.

You are required by your contract to cooperate with the insurance company when they're investigating a claim against you, even if you know the claim is bogus. There's a risk that if you don't allow them to view the truck, it could be a violation of your policy - which could lead to cancellation. So even though it's frustrating and inconvenient, you'd still want to let the investigator look at the truck and meet with them. You also run the risk that either the insurance company or the other driver would report a hit and run to the police, which you don't want. Helping them with the investigation should help resolve the matter quickly to determine whether it's an honest mistake or someone trying to commit fraud.

If it does turn out to be fraud, you can report whoever contact the insurance company to the police, but the insurance company may do that for you when they reach the same conclusion.

Have I answered your question? If any part of my response is unclear, please reply WITHOUT rating so I can clarify. My goal is to provide excellent service, so if I've done that, please give me a 5-star rating before signing out. Thank you for using JustAnswer.

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Lawyer: Lucy, Esq., Attorney replied 4 months ago

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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