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I ordered my birth certificate online but they would not…

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I ordered my birth certificate...
I ordered my birth certificate online but they would not except any forms of identification I had and will not refund me the money for my birth certificate, is there anything I can do about this?
Submitted: 4 months ago.Category: Legal
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Answered in 2 minutes by:
3/7/2018
Lawyer: Olivia Kent, Attorney replied 4 months ago
Olivia Kent
Olivia Kent, Attorney
Category: Legal
Satisfied Customers: 4,026
Experience: Partner at Kent Law Group, LLC
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Hello and welcome to JustAnswer. My name is ***** ***** I'm an attorney. Please note this site is for general information for educational purposes only and does not constitute legal advice. Communicating with an expert on this site does not establish an attorney-client relationship. You might be offered a phone call, but you are under no obligation to accept; the phone call requests don’t come from me - they’re offered by the site - but if you do want a phone call I’d be happy to do that as well.

Give me just a moment to review what you've written.

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Lawyer: Olivia Kent, Attorney replied 4 months ago

Who won't refund your money?

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Customer reply replied 4 months ago
The site that I ordered my birth certificate from.
Customer reply replied 4 months ago
sorry I can't call I am at work at the moment.
Lawyer: Olivia Kent, Attorney replied 4 months ago

You would contact the state in order to obtain a copy of your BC.

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Lawyer: Olivia Kent, Attorney replied 4 months ago

If you paid some website with your credit card you can dispute the charge.

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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