I traded a 2014 Malibu in Missouri for a 2017 Cruze. The dealership paid off the Malibu and came to me for the title
. They are holding sales taxes they agreed to pay until I produce title on the Malibu which they contracted to pay until I produce title. I began jumping through their hoops. I have lived in Kentucky and now SC. Later found out USBank held the electronic title on the Malibu. They now want me to go to SC DMV
and get a SC title on the Malibu which I no longer own. The bank said to have them call the bank. As they would have sent the dealership the title and it was no longer my problem. I have spent money, travel and time on this problem. The Malibu was sold they said without title. The Cruze and the banks. I just want the sales tax to be paid and these people keep harassing me. I contacted the BBB
sent them a e-mail about my frustration but they don't seem to care. I'm a 75 year old lady, surviving from cancer. I don't need this. Where do I stand. Thank you.
JA: Because laws vary from place to place, can you tell me what state this is in?
JA: Has anything been filed or reported?
Customer: Such as?
JA: Anything else you want the lawyer to know before I connect you?
Customer: I have paper trail of all the paper work they had me over night them. I did sign a form giving them the power to obtain the title. I did get a duplicate title on the Malibu from Kentucky. Now, they want me to get a title on the Malibu from SC. This run around had been going on since November. I am frustrated, angry and I cursed at them. Said the F word. She hung up on me because it is always what we have done for you and they don't listen to me.