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I paid the incorrect amount to Loan Mart in December;

Customer Question
Hi .. I paid...

Hi .. I paid the incorrect amount to Loan Mart in December;

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

California. The amount should have been $345.25. I paid them $325.45

Lawyer's Assistant: What steps have you taken so far?

I had an operation on December 14, on my brain. I had a stroke on threat side of my brain during surgery. I was unconscious for four days. They started calling me on the week of December 18, day

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

Saying they did not receive my December payment. After I checked for cleared payments on the phone, I realized do

Submitted: 7 months ago.Category: Legal
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Answered in 2 minutes by:
1/8/2018
Lawyer: Lucy, Esq., Attorney replied 7 months ago
Lucy, Esq.
Lucy, Esq., Attorney
Category: Legal
Satisfied Customers: 32,264
Experience: Lawyer
Verified

Hi,

I'm Lucy, and I'd be happy to answer your questions today. I'm sorry to hear that this happened.

It looks like part of your question got paid off. Did they confirm receipt of the lower amount? Did the check clear? If so, what happened next?

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Customer reply replied 7 months ago
the check cleared. They have been calling me every other day claiming that I owe them more than the $20. They have been rude and threatening. I told them I would pay the difference on the next bill. They said NO.I am having difficulty talking and cannot have the stress right now.
Customer reply replied 7 months ago
I don't have $59., today.
Lawyer: Lucy, Esq., Attorney replied 7 months ago

That's fine. Phone call requests are automatically generated by the site, not sent by the expert.

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Lawyer: Lucy, Esq., Attorney replied 7 months ago

Does your contract say anything about interest/late fees for past due or partial payments?

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Customer reply replied 7 months ago
I cannot pay $59 today
Lawyer: Lucy, Esq., Attorney replied 7 months ago

You don't have to pay $59. I don't have to call you. All you've agreed to pay is the $40 for the question. If you're not able to pay that, either, customer service can close out the question for you.

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Customer reply replied 7 months ago
I will have to go and look at my contract.
Lawyer: Lucy, Esq., Attorney replied 7 months ago

Ok. That will make a difference.

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Customer reply replied 7 months ago
I didn't agree to pay you $59; I just got a text,from my bank.
Lawyer: Lucy, Esq., Attorney replied 7 months ago

You somehow requested a phone call. I rejected it because I knew you didn't want it, but I can't stop other experts from picking up those requests. Please contact customer service and they can issue a refund.

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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