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We contracted with a snow plow co for 2017-18 season. we…

Customer Question
We contracted with a...

We contracted with a snow plow co for 2017-18 season. we already had issues getting him to call us back regarding staing of property and to confirm we were on schedule. After researching more we discovered there were numerous complaints with BBB and story on local news about him. We want to cancel the service. The contract he wrote and we signed does not have any stipulation re: cancelling. After over 12 attempts at phone calls, I pretended to be new customer and finally got a response from him and he advised I could cancel and would being me refund in cash. That was 5 days and over 5 phone calls ago. What is my best next step? I have also reported him to the local BBB.

Lawyer's Assistant: What state is this in? And just to clarify, when was the purchase made?

Ohio (mentor) and agreement was signed by him on 10/11/17. It states contract and receipt and only stipulates when he would plow (over 2" of snow, staking of yard, etc)

Lawyer's Assistant: Have you contacted the manufacturer?

The contract also notes from us paid in full. evidently there were numerous complaints with BBB without any response from them.

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

This is a local snow plow landscaper.

Submitted: 7 months ago.Category: Legal
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Answered in 1 minute by:
12/4/2017
Lawyer: Loren, Attorney replied 7 months ago
Loren
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Lawyer: Loren, Attorney replied 7 months ago
Do you have anything in writing from the plower agreeing to the termination and refund?
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