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I have a question. We bought a clothes washer from a used…

Customer Question
I have a question...

I have a question. We bought a clothes washer from a used appliance store that came with a years warranty and such. The washer was defective and ended up flooding our first floor of our house. The damages resulted into $38,000.00. Do we have any recourse?

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

Texas

Lawyer's Assistant: What steps have you taken so far?

We let our insurance company know and they said they have tried to contact the store and the manufacture.

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

Not a this time....

Submitted: 8 months ago.Category: Legal
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Answered in 2 minutes by:
11/13/2017
Lawyer: legalgems, Lawyer replied 8 months ago
legalgems
legalgems, Lawyer
Category: Legal
Satisfied Customers: 13,651
Experience: Just Answer consultant at Self employed
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Hello! I will be reviewing your question and posting a response momentarily; if you have any follow up questions please respond here. Thanks!

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Lawyer: legalgems, Lawyer replied 8 months ago

I am sorry to hear this -that is a lot of damage; was the warranty a limited warranty or did it cover personal property?

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Customer reply replied 8 months ago
The warranty just covered the washer.
Customer reply replied 8 months ago
parts and labor
Customer reply replied 8 months ago
Hello?
Lawyer: legalgems, Lawyer replied 8 months ago

I'm sorry I cannot see your responses when I am on other webpages researching this . Do you have a few more minutes?

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Lawyer: Michael Bradley, Lawyer replied 8 months ago
Michael Bradley
Category: Legal
Satisfied Customers: 1,507
Experience: Owner at The Protection Group LLC
Verified

did you ask for a new expert?

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Customer reply replied 8 months ago
I am waiting to see your response...
Lawyer: Michael Bradley, Lawyer replied 8 months ago

I can try to help you but I want to make sure that you requested another expert per my policy

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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