Nothing in the statute provides that the tow company must provide proof; please see that statute here:
Normally the propery management calls the tow company to report irregular/illegal parking.
If the customer sues in court the customer is the plaintiff and the plaintiff has the burden of proving, by clear and convincing evidence, that the tow was negligent, a breach of contract, or fraudulent.
Pictures from the property management may help prove that burden.
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