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They have the right not to share the video with you unless you have a subpoena requiring them to produce it. You can only get a subpoena once you file a lawsuit, though. What you can do is send the store a letter notifying them of their obligation to preserve the video. Then, if they destroy he video after receiving the letter you'll typically be able to instruct the jury at your eventual trial to assume that the store destroyed the tape because it contained evidence adverse to them.
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