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If the hotel has not been cooperative, then you can file lawsuit against the hotel for your damages. You can sue the hotel at the Courthouse in the State where the hotel is located in the United States. You may consider retaining the services of a local consumer Attorney to assist you with the case. Most consumer Attorneys would take a case on contingent fee basis. This means that the Attorneys may not charge upfront for their fees and would only get paid if they win the cases for the consumers. Even then most Courts award Attorney fees to prevailing consumers. So, you may not have to pay out of pocket to obtain a consumer Attorney to assist you with the case.
You can use the following sites to find local consumer Attorneys: