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I had an auto accident and was emailed from AAA insurance…

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I had an auto...

I had an auto accident and was emailed from AAA insurance that i was covered and emailed an message saying the claim would be settled for the amount of$6533.00. Saturday evening i received a notice saying that i was 51% l fault for the accident and I called the claims dept. and nobody has called me back.I am handicapped and a few days after had a friend too me to the tow yard to get my handicapped plates and the contents of the car.My understanding from the mail which i can attach was that since I was fully insured there wouldn't be any problems and after i signed the materials they sent me i would receive the amount.This hasn't happened and I don't know what to do.I have never had an accident before and didn't know That i was supposed to call police, the man who hit me said ,my brakes went out ,we exchanged info. ,and since neither of us were hurt I took it from there.Now AAA is saying that I was l fault and after telling me and re assuring me that it was no fault insurance and I would be compensated for the amount of my vehicle I don't know what to do and they said in this letter that i received Saturday evening that this was as i said 51% my fault. help please,Randy Stein

Lawyer's Assistant: What state is this in? And how old is the car?

California and the car is a2009 passat

Lawyer's Assistant: Has anything been filed or reported?

Yes, i called AAA and reported it and they said don't worry and gave me a claim #

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

No,just that the car is garaged i used it to go to the dry. office and when i insure it i get a break from insurance companies as i don't use it except locally to drive to dry. appt and that's all,that's in a 1 mile radius, don t drive on freeways only surface streets and sometimes it sits i driveway for a week at a time as i am able to walk to mkt,library,etc. as i live in neighborhood that is central for me not to use car and walk to market, library, etc.

Submitted: 11 months ago.Category: Legal
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Answered in 5 minutes by:
7/31/2017
Lawyer: Legal Expert Justin, Lawyer replied 11 months ago
Legal Expert Justin
Category: Legal
Satisfied Customers: 236
Experience: Attorney
Verified

Hello! My name is ***** ***** I'll be the Expert assisting you today. Is AAA your insurance company? Did you file a claim with the insurance company of the person who hit you?

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Customer reply replied 11 months ago
i never received a response or letter and told AAA that my landline is(###) ###-####
Lawyer: Legal Expert Justin, Lawyer replied 11 months ago

I see that you tried to initial a phone call, but payment for the service failed. Would you still like to correspond via the messaging system?

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Customer reply replied 11 months ago
Is this going to be resolved in the time allotted for$59 or is this going to go over .I have a limited amount of$ to spend as i only receive about$936 per month for disability and don't really have the means to seek proper legal counsel.
Lawyer: Legal Expert Justin, Lawyer replied 11 months ago

I should be able to answer most of your questions online for the $23.50. Of course, if you are unsatisfied with the service you will be able to seek a refund.

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Customer reply replied 11 months ago
i have entered my payment info. it was correct the first time. I am waiting for some email response from Justin who said he would be able to assist me for$23.50 my phone # is(###) ###-#### i've callied twice to make sure this information is correct and has been received by you.
Lawyer: Legal Expert Justin, Lawyer replied 11 months ago

Is AAA your insurance company? Did you file a claim with the other driver's insurance company?

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Customer reply replied 11 months ago
All the info. was given toAAA,unfortunately I had to leave los angeles on the 3 rd of july and didn't return until the20 th of July .My fathers wife is ill and in the hospital.I had the AAA # called them and told them I was @ hospital They told me not to worry ,when i returned home to sign the letters they sent me and I would receive the necessary forms for the value of my car.Sar eve july the21 st i got a letter that i may request reconsideration of this determination of fault in 30 days from receipt of this letter.I don't mind providing you my credit card # again if you think we can resolve this online,but i am 56 y.o. and a bit on the computer illiterate side.Which service do you recommend as i told you before I am disabled.thank you,,Randy Stein
Lawyer: Legal Expert Justin, Lawyer replied 11 months ago

I'm sorry, but on further review, I will not be able to help you in this matter. I will opt out so you can seek the advice of another expert.

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Customer reply replied 11 months ago
never mind all settled
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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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