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Hi, My name is***** am an attorney with over 16 years experience. Hopefully I can help you with your legal question.
You mention "service cat"...there is no such thing. But there is a category of "support animal"...is this what she was referring to?
This is not a free service. I (and other attorneys on here) work for compensation. That said, I am not an employee of this website...I am a user like you (so I have no control over marketing / billing)
I would urge you to contact customer service if you have billing questions...once you are satisfied with that, I can then provide you assistance