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Hi,I'm Zoey.I've reviewed your post. Have you gone to the bank with your copy of the police report and talked in person to an officer about lifting the freeze?
You can start by going over there in person and talking to a bank officer and demanding to know what's going on. This is a fraud matter. That means calling the bank and claiming that you are you isn't likely to convince them to lift the hold. Go in and demand an answer to when you will have access to your money.
If you get nowhere, file a complaint with the government against your bank. You can file with the Consumer Financial Protection Bureau. You can also file a complaint with the Federal Reserve System. You can see the form for that here.
This should help. If it does not, ultimately, you'd have to retain a lawyer and take legal action against the bank.
There is no specific time frame your bank's investigation has to take. They don't have to take your word for the fact that you are guiltless in the matter, unfortunately.
I'm not suggesting you go to Texas. An officer at the branch of your bank should be able to make more headway talking to Texas than you can. If you think that enough's enough, you'd involve the bank's regulatory authorities, as I indicated earlier. From there, you'd have to sue.
These are your rights.
I understand you'd like this to happen sooner rather than later. But if you do nothing, the bank will operate on its own time frame rather than yours.