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Hello! I am a licensed attorney, admitted to practice in state and federal court. I have a nearly 100% satisfaction rating so all that means is that you can count on me to help today. I'm sorry to hear about this situation. Timeshare is going to be a very expensive thing and many companies try to take advantage of people with their high prices and high promises as well. One of the things that I would recommend is to get an attorney involved to help negotiate this matter. One of the hardest things to do sometimes is find a lawyer that you can trust. Google searches are a good place to start, but usually the lawyers who pay the most can get bumped up to be on the first page regardless of their quality. One thing I recommend is going through your state’s lawyer referral service (LRS). The LRS in each state typically requires the attorney to have several years of practice, be free of discipline, and have adequate staffing to assist people. Here is the link for the Florida LRS - click here.
As far as whether to going to accept that amount. That depends heavily on how many more payments you have left to provide to them. I wish I would be able to tell you for sure, but if you have a lump sum like that, then it could be a great starting point for you.
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That is a great question. However, I would not recommend contacting the sales department. Their job is strictly to just sell the product and they could not really care less about what you want to do after that. After you hire an attorney, would I would recommend that they do is contact the Hilton's legal department or their dispute resolution department. These are the individuals with the authority to make these kinds of decisions. With Hilton, they would likely settle with you because they would prefer that you just pay something now and then they can focus on trying to find somebody to take over your timeshare in the meantime with the money that they have up front. Did you have any other questions for me?
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