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Good morning. I certainly understand the situation and your concern. The reason being, in this case, is because there may not be another buyer, who wants those tickets. Stub Hub is a 3rd party that makes money off of what they charge, to allow tickets to be bought and sold through their site. It is the obligation of the buyer, to make sure everything is proper, before purchasing. The seller is entitled to their money and the site to theirs as well, so while I 100% understand that this was a mistake, they are not legally obligated to cancel or refund the money, since the purchase was made and controlled by you. I know it is not ideal but the site nor the seller did anything wrong, which would require them to refund the money
I just wanted to follow up and see if you had any other questions or needed me to clarify something. I am here to help, so please let me know. Thanks!