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Hello, my name is ***** ***** I'll be the Expert assisting you today. What records, specifically, are you trying to locate?
Have you contacted Bank of America and asked for them? If so, what was their response?
In that case, it sounds like the records don't exist. If they do exist and Bank of American just doesn't want to give them to you, the only way an attorney could help would be if there was active litigation in which the records were relevant. Then, you could compel their production with a subpoena or discovery request.
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