If I have already paid for a service, had a receipt, was over charged $1 (so technically they owe me a dollar ) and now am being double billed- what actions can I take. Previously to being double billed, Ieported the company to the better business bureau
, didn't receive a reply. Emailed the company with the company of my receipts and my complaints and didn't received] a reply. Ow I receive a bill with a note stating payment needed when I am due a $1 refund? I have all the coordspondence as well. This company is so crooked
JA: You just pay a $5 deposit now and the rest only when you get a reply from the Lawyer. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason. What state is this in? And just to clarify, when was the purchase made?
Customer: IL. May 27th
JA: Has anything been filed or reported?
Customer: Nothing yet, but I wouldn't put it past them. They don't call back or follow up. They ignored the first complaint which was in email and I spoke to their on call line informing them of a) their bad business practice 2) the job was not completed completely and 3) the over charge and how at this point even if it's just a dollar it's the principle of ripping the customer off in all areas of service
JA: Anything else you want the lawyer to know before I connect you?
Customer: That's it