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Hello and thank you for contacting us. This is Dwayne B. and I’m an expert here and looking forward to assisting you today.
Your question was: Are they not required to identify their patients by more than name before taking such actions?
No, there is no law that requires them to do so. Most doctor's and dentist's offices ask for date of birth as well but only if they have more than one patient with your name. For instance, I have to give them my date of birth since there are three other patients with my first and last name. My wife doesn't, since her name is unusual.
If they had released your medical information then there could potentially be a HIPAA violation but nothing in your facts suggests there was a release of medical information.
While having an office be required to confirm with a second type of information would certainly be a good idea, it is not mandated at this time.
Your state was originally showing on my screen but it isn't showing now, in what state is the dentist's office located?
No, no laws. You may consider filing a complaint with the licensing board in NC. There may be some kind of ethical issue that comes into play in a situation like this. We normally wouldn't hear about those because they're not widely published, you have to do a very specific kind of research in the records of the licensing agency.
The website to file complaints is at http://www.ncdentalboard.org/filing_complaint.htm
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