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Hello: my name is ***** ***** I will assist you today. You are describing what I would consider a violation of the Taxpayer Bill of Rights that can be reviewed here: https://www.irs.gov/taxpayer-bill-of-rights. You can sue the IRS in my opinion for the hardship that has been caused by their incompetence and violations of your rights. It can be an difficult and complicated process, however, as you might guess with most things with the IRS. Here is a link that explains what you can do to initiate a claim against the IRS for your consideration. http://www.reesnet.com/tax/planning/lvl03500.htm. You might also consider contacting this individual who may be able to assist you with your claim. http://www.reesnet.com/
I hope this helps! All the best, David
Cheri: I also want to point you to the IRS site on identify theft and way they claim to be trying to help. https://www.irs.gov/individuals/identity-protection.
I would review this as well and if the IRS has failed in your instances to do what they say they are going to do in instances of identify theft this will give you another basis to bring a claim. Thanks, David