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Did you obtain a receipt from her, for the two transactions? Also, do you know what their return policy is?
If you have a receipt and its different then what was charged and this was done after the fact, you can dispute the charge with your credit card company and provide them a copy of the receipt, showing what was authorized and what you agreed to pay. You should win that dispute if agreed to pay X and that was what was charged and signed for and they charged you Y. Now, as far as the cost of what they charged and what target charged, that is going to be tough to prevail on, since as a consumer, you do need and want to shop around for the best price and did not have to agree to buy this item, if you did not want to. I know it is not ideal but if there were no exchanges or refunds, it is going to be hard to get them to take this back.
Did she advise you to touch it? What was the extent of the burn? Did you need medical attention?
Thank you. If you were injured and incurred medical costs, you could make a demand that they pay for your bills. It is odd that she would say it was safe and touch it and then you got burned, but if that happened, you can demand to be compensated for any costs incurred, as a result.
You could demand to be compensated for the bandage. Now, if she did not tell you to touch it and you did so on your own, then it may negate your claim but the truth of the matter is that a blister will not amount to any money being recovered.
Yes, you do. As I shared you can call your credit card company and dispute the charge. Show them the pair receipt and advise you did nothing authorize or agree to this charge and they can correct it and may find in your favor.
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