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It could be either a federal or a state case, although the federal court would normally be where people pursue it along with any other civil rights issues such as denying him a Quran.
It isn't unusual for there to be a delay in getting mail to an inmate/offender since it has to be opened and inspected. Obviously that takes longer at some times than it does others but I've never seen it take 4-6 weeks.
As to hygiene products, I've never seen any law on that but I do know that it can be withheld if his unit is on lockdown, if he is in solitary, etc.