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I already used your services before. is there smth like log

Customer Question
hello! JA: Hi. What is your...
hello!
JA: Hi. What is your issue regarding?
Customer: I already used your services before. is there smth like log in?
JA: What state are you in? It matters because laws vary by location.
Customer: In Florida. but need advice concerning NY
JA: Has anything been filed or reported?
Customer: no need someone to review documents and give an answer on my consern
JA: Anything else you want the lawyer to know before I connect you?
Customer: it`s concerning contract with insurent company for apartments reviewing a 12 page contract
Submitted: 12 months ago.Category: Legal
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Customer reply replied 12 months ago
Hello!
Customer reply replied 12 months ago
Please let me know if I already payed this company to be my insurent can i request the payment back? i payed yesterday
Customer reply replied 12 months ago
I`ve red this contract multiple times and still could`t understand...
Answered in 4 hours by:
11/23/2016
Lawyer: Legalease, Lawyer replied 12 months ago
Legalease
Legalease, Lawyer
Category: Legal
Satisfied Customers: 16,386
Experience: 15 years exp all aspects of general law
Verified

Hello there --

-

I apologize for the delay in responding to you, but someone should have told you that there are additional charges for document review and analysis. I am happy to send this to customer service for you so that they can review it and put a Premium Services price on it. Please let me know if that is what you would like to do.

-

MARY

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Customer reply replied 12 months ago
Hello Mary! What did I pay 35+5$ for than??
Lawyer: Legalease, Lawyer replied 12 months ago

Hello again --

-

That is for asking a legal question and it is also deducted from the additional price for the document review. Honestly, I do not make the rules here -- I just get in trouble if I do not follow them.

-

MARY

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Customer reply replied 12 months ago
I told an operator from the beginning that I need a document review.
Lawyer: Legalease, Lawyer replied 12 months ago

They are supposed to let you know how it works -- this is not a conversation I am supposed to be having with you. I simply let you know about additional charges so you would not be surprised by them. I am happy to refer it back to customer service. MARY

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Customer reply replied 12 months ago
Pls send me back to customer service
Lawyer: Legalease, Lawyer replied 12 months ago

No problem. MARY

Ask Your Own Legal Question
Customer reply replied 12 months ago
hello
Customer reply replied 12 months ago
can you pls review the contact I sent you?
i`ll accept that offer that you sent me
Lawyer: Legalease, Lawyer replied 12 months ago

Hello again --

-

I did not send you an offer personally yet and I think what they sent you was an offer for more questions. If you still want me to review it please forward it to me at [email protected] comcast.net so I can print it and I will send you an offer once I take a look at it. Does that work better?

I can review and answer your questions by tomorrow night if you get it to me via email by tomorrow morning and accept the offer.

-

MARY

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Ask Legalease Your Own Question
Legalease
Legalease
Legalease, Lawyer
Category: Legal
Satisfied Customers: 16,386
16,386 Satisfied Customers
Experience: 15 years exp all aspects of general law

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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