How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Asad Rahman Your Own Question
Asad Rahman
Asad Rahman, Lawyer
Category: Legal
Satisfied Customers: 2157
Experience:  Practicing Attorney with 10 years experience
Type Your Legal Question Here...
Asad Rahman is online now
A new question is answered every 9 seconds

I purchased a Lotto Logic Pro program from a company who

Customer Question

I purchased a Lotto Logic Pro program from a company who refuses to refund my money, actually taking my time and insulting me by playing games with me. How can I proceed?
JA: What state is this in? And just to clarify, when was the purchase made?
Customer: I'm from Wisconsin and the Company is Timesoft. If you wish I can send you all of my correspondence detailing my interactions with them. Do you wish to see my documentation?
JA: Has anything been filed or reported?
Customer: I have requested at least three requests for a refund, and Timesoft has been putting me jumping through loops but I have gotten no where.
JA: Anything else you want the lawyer to know before I connect you?
Customer: No, I believe I have said everything truthfully.
Submitted: 9 months ago.
Category: Legal
Expert:  Asad Rahman replied 9 months ago.

Since you amicably tried to resolve it you could file suit in small claims court to try and recover your lost money.