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How much do they want you to pay them for their attempts at renegotiation?
Do they offer a money back guarantee if the lender won't negotiate?
Ok, then this is likely a scam because under federal law a loan modification company can't charge advance fees for any loan modification. Under new section 10085.6 of the California Business and Professions Code and new section 2944.7 of the California Civil Code, the language clearly and plainly prohibits a licensee from claiming, demanding, collecting, charging or receiving any pre-performance compensation.
Second, this is entirely up to the lender as to whether they will do a loan modification, so you would have just as good a chance of getting one yourself because there are no "secrets" to get the bank to modify..