I am sorry to hear this; roofing expenses are very costly so one would expect the work to be satisfatory.
First, a complaint can be filed here so the attorney general can investigate it to determine if they can pursue criminal charges. They usually only get involved if numerous complaints are received.
From an individual perspective, there are a few possible causes of action, but there are statute of limitations issues for work performed 6 years ago. I will explain that below.
An agreement must contain four essential elements to be regarded as a contract. If any one of them is missing, the agreement will not be legally binding.
3. Intention (meeting of the minds)
4. Consideration (fair value exchanged)
For breach of a contract, there is a material breach (goes to the very heart of the matter) and an immaterial breach (money damages will help compensate the plaintiff).
In cases of material breach, the party not in breach may revoke their acceptance, so goods/payment are returned.
For immaterial breach, the plaintiff is compensated by the defendant paying for the damages (ie cost of repair).
Negligence is defined as a failure to perform with the level of care that someone of ordinary prudence would have exercised under the same circumstances. The behavior usually consists of actions, but may consist of omissions when there is some duty to act. This cause of action has 5 elements: the existence of a legal duty to exercise reasonable care; a failure to exercise reasonable care; harm caused by the negligent conduct; physical harm of actual damages; and proximate cause (reasonably foreseeable damages).
Misrepresentation is when a party does the following: (1) a representation was made; (2) that was false; (3) that when made, the representation was known to be false or made recklessly without knowledge of its truth; (4) that it was made with the intention that the plaintiff rely on it; (5) that the plaintiff did rely on it; and (6) that the plaintiff suffered damages as a result.
Fraud in the inducement is similar, basically misrepresentation designed to entice the buyer to enter the contract. It requires: The defendant made an intentional action, statement, or omission; The misrepresentation was material to the decision to enter into a contrac; The plaintiff reasonably relied on such misrepresentation, and The plaintiff suffered some degree of injury, usually economic harm.
The statute of limitations for breach of contract is 4 years. 42 Pa.C.S.A. §5525(a). It is 2 years for fraud and misrepresentation.
However, the statute of limitations can be "tolled" or paused, essentially, if the consumer, through the exercise of due diligence, could not have discovered the defect. So, for example, if the roof beginss to leak, that would be an indication of something wrong.
Small claims is appropriate for cases under $12,000. Information on that is here.
That is a low cost option on how to seek damages; the main issue would be the statute of limitations issue so it will be necessary to show that the defect was not discoverable for a few years since the statute of limitations is 4 years.
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Information provided is for educational purposes only. Consultation with a personal attorney is always recommended so your particular facts may be considered. Thank you and take care.