Good afternoon Irene,
I'm Doug, and I'm very sorry to hear of your daughter's situation. My goal is to provide you with excellent service today. I have been a licensed attorney for more than 3 decades.
This seems like a very crucial matter for you, and your questions and issues suggest that an in-depth conversation might best suit your needs. If you are interested, for a very nominal charge of just $5 more I can offer you a personal phone conference during which there is no limitation on the number of questions you can ask of me, as opposed to continuing in this question and answer thread which is searchable and viewable by the public.
Let me know if you don't want a call and I will be happy continue here with an answer for you.
Either way, whether I call you or not, in order to give you a clear and concise answer, I will need some additional information about the circumstances, please.
1. Has your daughter had this same service animal with her at the university since she first enrolled?
2. Has she been counseled previously by a staff member of the university about the howling issue, or about her dog "pestering" other students or staff?
3. Does her dog generally walk off leash anywhere on the university campus? I'm wondering why the dog would ever be out of her sight.
4. Does she know who complained about the situation to the university?
Thanks in advance,