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I am sorry to read about your difficulties.
You need to respond to the information request that you do not have information that they are seeking and give a reason why you do not have the information. By law, you cannot provide information that you do not have--that is not under your control or possession. If you have copies of the documents that they are questing, send them the copies, and explain why you have only the copies and not the originals. Make you that you do have copies of the contracts signed by the parents and notations of the payments as part of the records being sent to the Department of Revenue.
Then show up at the hearing and present your case.
Goodluck with your case,
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