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Good morning. Did they explain to you why they failed to include this? Did they say why it is too late for this to be added? What exactly are they doing?
Thank you for the additional information. It sounds like this debt settlement company is playing games and you may want to speak with them and get more detail, as to what they will actually do. If you advised them of this and told them to include it and handle it, they should have done so. It does not make sense that they can not add this but it could be a result of a case being filed against you, which they do not think they can handle now, because there is pending litigation. Since you were served, you do need to file a response and answer the complaint. You can admit or deny the allegations in the complaint and raise any defenses which you may have, to the cause of action. In addition, you can try and go to mediation and settle this, seeing if they would accept less then what is owed, in satisfaction of the debt. Moreover, if they are now telling you to get an attorney and they are not attorneys, you may want to look into exactly who the people are at this company that are handling your case and their experience, if any.
I just wanted to follow up and see if you had any other questions or needed me to clarify something. I am here to help, so please let me know. Thanks!