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Good afternoon. I am Loren, a licensed attorney, and I look forward to assisting you.
Did you sign a contract with a 30 day rescission period?
No, there is a 3 day right of rescission for telephone or door to door sales.
Where did you see a 30 day right of rescission?
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Thank you for the additional information. I am sorry to hear of your dilemma. I realize how frustrating this is for you and I hope to provide you information which is accurate and useful, even though it may not be the news you were hoping to get.
Unless you have a contract with a 30 day cancellation provision, if you have purchased something after a phone solicitation then you have 3 days to cancel. Here is the statute:
" NRS 598.230 Right of buyer to rescind contract of sale; notice of rescission. Any buyer who enters into or signs a door-to-door sale contract in which the total purchase price of the goods or services is $25 or more may rescind such contract by giving written notice to the seller either by delivering, mailing or telegraphing of such notice no later than midnight of the third business day after the date such door-to-door sale contract was entered into or signed. The notice shall be addressed to the seller at the seller’s place of business and shall contain words indicating the buyer’s intent to rescind the transaction previously entered into."
You can also file a consumer complaint with the Nevada Attorney General.
See the following link:
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I realize this is probably not the answer you were hoping to receive. Also, please remember that this is not a moral judgement on my part. As a professional, however, I am sometimes placed in the position of having to deliver news which is not favorable to a customer's legal position, but accurately reflects their position under the law. I hate it, but it happens and I only ask that you not penalize me with a bad or poor rating for having to deliver less than favorable news.
If they did not provide what they promised to, and the claim does not exceed $10,000, then you can sue them in small claims court. Small claims court is designed to be "user friendly" so that you can present a claim without an attorney. Also, it moves much more quickly than regular court. You can get the necessary forms to start from the clerk of the court.