My name is Yoshio ***** and I am president chief executive officer of ************ located in Hong Kong Japan. I am reaching out to your Law firm today in regards ***** ***** ongoing refund process for exhibition space purchased by our company in order to participate in the upcoming Mine Expo International trade show for September of 2016 in Las Vegas Nevada. Would your Law firm be able to assist me with the refund process?
JA: What state is this in? And just to clarify, when was the purchase made?
Customer: Nevada and the purchase was made in October of 2015
JA: Have you talked to a lawyer yet?
Customer: Just lawyers here in Hong Kong but they have stated that I would need representation
in Nevada and not here
JA: Anything else you think the lawyer should know?
Customer: Our overall purchase came out to be $189,000.00 for the full purchase of a 7,000 sq. ft of space at $27 per sq. ft. We were made aware by our signed contract
that the only non-refundable fees that would ever apply was our initial 25% deposit for the space purchased and that all other fees would be refundable with a written notice before the deadline of February 1st, 2016. After careful review of costs that the expo was going to run us and not being able to come to a reasonable payment contract agreement for our test engineers to send out for implementation, myself and other board members made the decision to pull out of the exhibit and get refunded back our partial payment as agreed within the contract. A written notice was given as of December 12th, 2015, well before the refund deadline of February 1st, 2016. So we know that we are well within our legal rights to receive our refund but feel like they are trying to leave out with our funds paid.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Lawyer about your situation and then connect you two.