How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask CalAttorney2 Your Own Question
CalAttorney2, Attorney
Category: Legal
Satisfied Customers: 10244
Experience:  Civil litigation attorney for individuals and businesses.
Type Your Legal Question Here...
CalAttorney2 is online now
A new question is answered every 9 seconds

I have letter from dtv said i have resident account in

Customer Question

i have letter from dtv said i have resident account in restaurant use but i only
JA: OK. The Lawyer will need to help you with this.
Customer: have local channel
JA: Have you talked to a lawyer yet?
Customer: no
JA: Anything else you think the lawyer should know?
Customer: my account was not dtv was a jade would tv over 10 years ago
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Lawyer about your situation and then connect you two.
Submitted: 1 year ago.
Category: Legal
Expert:  CalAttorney2 replied 1 year ago.

Dear Customer,

Thank you for using our forum. My name is ***** ***** I hope to assist you today.

I am sorry to learn about this situation.

If I understand correctly, you have been contacted by Direct TV and they are claiming you have been using a residential receiver for commercial purposes (for a restaurant) for the past 10 years.

You indicated that you only used the receiver for local channels and that the receiver was not branded as Direct TV.

It is going to be important to start by identifying the contract you have with the satellite provider (either Direct TV or Jade), and what the terms of that contract are. (Many small satellite companies merely brand other larger companies products for their own use, so I would not be surprised to find that your receiver was actually a Direct TV product that has been rebranded).

Once you identify that contract, you can determine whether or not it is a residential or a commercial contract. (Unless you actually signed up for a commercial contract, you can safely assume that you have a residential contract).

The satellite company has a right to enforce the penalty provisions in their residential use contracts regardless as to how many channels you are using. (So even if you are only showing local channels on your residential receiver in your restaurant, they can still pursue you for money damages).

Television providers (Direct TV, Comcast, etc.) have been much more aggressive in pursuing this lately (technology to assist them in identifying where their receivers are being used has greatly assisted them in this regard).

The one thing that you can use in your defense is the statute of limitations, you do not give your state, but the statute of limitations for breach of written contract would apply (you can find your statute here: and use this to limit your damages (they can only collect for those years that are within the statute).