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Law Educator, Esq.
Law Educator, Esq., Attorney
Category: Legal
Satisfied Customers: 116715
Experience:  JA Mentor -Attorney Labor/employment, corporate, sports law, admiralty/maritime and civil rights law
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We are moving office locations and we have a 36 month term

Customer Question

We are moving office locations and we have a 36 month term with a telecommunications company. We asked them to transfer the service but they now want to increase the monthly charge. They also are adding additional service charges that weren't part of the first 12 months we paid. They are saying the contract allows them to add additional fees as necessary, but this seems completely unfair since we agreed to the contract based on the initial pricing. What are some ways to get out of this contract?
Submitted: 1 year ago.
Category: Legal
Expert:  Law Educator, Esq. replied 1 year ago.
Thank you for your question. I look forward to working with you to provide you the information you are seeking for educational purposes only.
You need to read your contract about transferring locations of service. This is not governed by CO law, it is governed by the terms of your contract. If they have a provision in there allowing a transfer fee or change of fee for moving service, then legally you are bound by the terms of that contract even if you believe that it is unfair. The law says once someone signs a contract, they are bound to all of those terms in the contract.
The way out of the contract is if you can prove they have breached the contract and failed to perform under the contract or did not follow terms of the contract and refuse to do so.