Legal

Ask a lawyer and get answers to your legal questions

Ask a Lawyer,
Get an Answer ASAP!

I'm not sure what options I have. I was assessed $500 in…

Customer Question
I'm not sure what...

I'm not sure what options I have. I was assessed $500 in property damage by a hotel that I stayed at with a guest several weekends ago. This assessment happened after my friend had checked out on my behalf (I had left earlier to go to work). After receiving the notice, I asked to involve the police since we wanted to at least find the people responsible. The hotel representative specifically stated they didn't want to get the police involved. After escalating to the GM (I was asking for a refund, or deferment of payment while the issue was investigated), I was denied again. I asked to meet with the GM on site and was greeted by the police and cited for trespassing and asked to leave. I then proceeded to escalate to their corporate office who believed that the GM and his representatives acted properly in this manner.

Lawyer's Assistant: The Lawyer will need to help you with this. Have you consulted a lawyer yet?

At no time was I violent or out of line, all I was was a customer trying to escalate an issue. And as a result, I've been banned from the hotel which restricts my ability to reserve hotels in that area through Priceline bidding, and I've been stonewalled in my ability to have the police investigate what happened.

Lawyer's Assistant: Is there anything else the Lawyer should be aware of?

I'd like to know what options I have in front of me. This comes off as a money grab where the amount is small enough that people are forced to eat the charge when the actual crime is covered up and not investigated at all. I want to know what rights I have.

Submitted: 2 years ago.Category: Legal
Show More
Show Less
Ask Your Own Legal Question
Customer reply replied 2 years ago
I have emails and attachments that I can provide, but it's not clear what the best way of doing that is.
The emails include my specific conversation with hotel representatives, but would not include a phone conversation between the hotel rep and my friend as well as various voice messages and the actual encounter at the hotel where they "barred" me from the hotel, apparently never to return.My current escalation is the VP of operations at AtriumHospitality who I've asked the following:
1. Why did you deter me from asking the police to look into the matter? Is that corporate policy?
2. Why was I banned? I'm the victim here, and I've done nothing wrong, I was never violent or even aggressive in my dealings with the hotel. It was never said that coming on site was unwelcome, and now that weeks have gone by with my bank account overdrawn, I'm behind a financial 8-ball that would have been reasonably avoidable had the hotel just agreed to work with me a little. I understand that's not their obligation, but there's a large spectrum of responses, and the response of "call the police" on the software engineer who is asking legitimate questions about a supposed theft on the property that cost him $500 doesn't remotely seem fair. I'm told Justice Court is an option, but it's unclear what my rights are.My other option is social media and just raising a stink of general unfairness, contacting the BBB and possibly the attorney general. But I have no legal knowledge (esp in Texas) that would support anything other than, "Wow, these guys seem like terrible people."
Customer reply replied 2 years ago
I'm driving home from work - it is Friday 3/4/16 @ 532pm, it's not clear if this is something that will be handled today, but I look forward to your response. Hopefully something useful will come of it. Thanks.
Answered in 45 minutes by:
3/5/2016
Lawyer: Nishan Parlakian,
 replied 2 years ago
Nishan Parlakian
Category: Legal
Satisfied Customers: 56
Experience: Principal at Consumer Law Office of Nishan Parlakian, Esq.
Verified

Vincent, yeah that is a really tacky thing for them to do. "we say so, and that's the way it is" what a bunch of BS. Anyway the most obvious approach is to dispute the charge n the credit card if that is possible. If not possible I think that it you have really run the gamut of trying to resolve amicable. This has turned adversary and I think you would be justified in taking this to small claims court. Let them explain to a judge why they charged you $500 without explanation and without trying to amicably resolve. You should get a copy of the police report (which I 'm sure they will adduce) to show you did all you could to resolve. By the way, in suing, in small claims, add in all of the expense in thinking about this matter, calling, texting, driving, court costs, etc. I know this might seem like a drastic step but it is the only way, in my opinion that they will come to the table. They know the AG will not do anything because it is a private dispute. Yes the BBB is a good idea as is yelp, trip adviser, and similar sites but really it is you against them. If you need some help on what to provide or what points to make on the claim please let me know. I would appreciate you rating me, but I will be here if you want to discuss more or need more info. Good luck, best regards, Sean

Ask Your Own Legal Question
Was this answer helpful?
Ask Nishan Parlakian Your Own Question
Nishan Parlakian
Nishan Parlakian
Nishan Parlakian
Category: Legal
Satisfied Customers: 56
56 Satisfied Customers
Experience: Principal at Consumer Law Office of Nishan Parlakian, Esq.

Nishan Parlakian is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Not only did he answer my Michigan divorce question but was also able to help me out with it, too. I have since won my legal case on this matter and thank you so much for it.

LeeMichigan

< Previous | Next >

Meet the Experts:

Tina

Tina

Lawyer

8,775 satisfied customers

JD, BBA Over 25 years legal and business experience.

Ely

Ely

Counselor at Law

24,642 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

INFOLAWYER

INFOLAWYER

Attorney

22,059 satisfied customers

Licensed attorney helping individuals and businesses

JPEsq

JPEsq

Attorney

2,132 satisfied customers

Experience as general attorney, in house counsel, SSDI, Family Law attorney, and law professor

Law Educator, Esq.

Law Educator, Esq.

Attorney

43,763 satisfied customers

JA Mentor -Attorney Labor/employment, corporate, sports law, admiralty/maritime and civil rights law

Ellen

Ellen

Lawyer, Consultant

8,238 satisfied customers

25 years of experience helping people like you.

Guillermo Senmartin

Guillermo Senmartin

Lawyer

297 satisfied customers

Principal Attorney at Guillermo J. Senmartin, P.A.

< Previous | Next >

Related Legal Questions
Trying to take a company to small claims court and don't
Trying to take a company to small claims court and don't know how to figure out who to list for the defendant … read more
Damien Bosco
Damien Bosco
Attorney
Doctoral Degree
4,538 satisfied customers
We are being taken to small claims court for a deed
we are being taken to small claims court for a deed violation and it is corrected before we responded to the court, and the neighbor that is suing us is in deed violation himself so can you tell me wh… read more
ScottyMacEsq
ScottyMacEsq
Doctoral Degree
17,920 satisfied customers
My corporation is defendant in a small claims civil matter
My corporation is defendant in a small claims civil matter with a real estate company. We filed an answer and counterclaim to their original complaint. The case was moved up to the State Court (Georgi… read more
Law Educator, Esq.
Law Educator, Esq.
Attorney
Doctoral Degree
43,763 satisfied customers
What do I do if I need to take a business to small claims
What do I do if I need to take a business to small claims court? … read more
Damien Bosco
Damien Bosco
Attorney
Doctoral Degree
4,538 satisfied customers
Someone is trying to take me to small claims court and the
Hello someone is trying to take me to small claims court and the only reason I know about it is from my job being served as well. I have not been served and the court date is tomorrow. My job is plann… read more
Trista Johnson
Trista Johnson
Attorney
JD
19 satisfied customers
Is there a stature limitation for small claims court issues
is there a stature limitation for small claims court issues like not completing payments on an electronic or appliance … read more
ScottyMacEsq
ScottyMacEsq
Doctoral Degree
17,920 satisfied customers
I filed a small claim against a company that was suppose to
I filed a small claim against a company that was suppose to refinish my cabinets in my home and she destroyed them. I have a court date but she is not picking up the certified mail that was sent to he… read more
Attorney Wendy
Attorney Wendy
Member
Juris Doctorate
775 satisfied customers
Is it leagal for a collection to file in small claims for a
Is it leagal for a collection to file in small claims for a medical bill … read more
Olivia Kent
Olivia Kent
Managing Partner
Doctoral Degree
3,287 satisfied customers
We have received a summons for small claims court in
We have received a summons for small claims court in Colorado. I have four questions: 1. May we, the Defendants, subpoena documents from the Plaintiff such as communications between them and their att… read more
Trista Johnson
Trista Johnson
Attorney
JD
19 satisfied customers
In small claims court-Illinois-I will probably file a
In small claims court-Illinois-I will probably file a $10,000 claim. Can I also recoup any money I have spent in preparing for this claim, such as, expert witness and evaluation by an expert of the da… read more
Bill Attorney
Bill Attorney
law
2,286 satisfied customers
Small claim filing. Texas. Prepare court document. The
the business has office in my city, can I file a small claim in Harris county… read more
Olivia Kent
Olivia Kent
Managing Partner
Doctoral Degree
3,287 satisfied customers
How is the statute of limitations for filing a small claims
How long is the statute of limitations for filing a small claims law suit? … read more
LawGuy
LawGuy
Juris Doctor
123 satisfied customers
I'm planning to take a service provider to small claims
I'm planning to take a service provider to small claims court - do attys typically get involved in those cases? … read more
Legal Eagle
Legal Eagle
Attorney
Doctoral Degree
11,370 satisfied customers
What forms are needed to defend yourself in small claims
What forms are needed to defend yourself in small claims court and counter sue in small claims court? … read more
LegalGems
LegalGems
Juris Doctorate
11,979 satisfied customers
Would the case number on the plaintiff small claim (that's
Would the case number ***** the plaintiff small claim (that's me now) form SC - 413 be the same case number ***** the original case number ***** by the plaintiff who sued me outside of small claims?… read more
LegalGems
LegalGems
Juris Doctorate
11,979 satisfied customers
Can an attorney represent a plaintiff in small claims court
Can an attorney represent a plaintiff in small claims court in Nevada? … read more
DanLegal
DanLegal
Law Partner
Juris Doctor
461 satisfied customers
My daughter is having to testify before an attorney general
My daughter is having to testify before an attorney general in reference to a company she owned. Is she entitled to a pro bono attorney. Right now she is going in alone and very frightened … read more
INFOLAWYER
INFOLAWYER
Attorney
Doctoral Degree
22,059 satisfied customers
Can I sue the Attorney General for conspiracy in a
Can I sue the Attorney General for conspiracy in a manslaughter case . And who handles it. … read more
Attyadvisor
Attyadvisor
Doctoral Degree
7,870 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x