Legal

Ask a Lawyer and Get Answers to Your Legal Questions

Ask a Lawyer,
Get an Answer ASAP!

Legal

Applied several months ago. Forms completed. Interview

Customer Question
Applied for renewal several months...
Applied for renewal several months ago. Forms completed. Interview necessary for renewal? Please clarify status for Robert Franks (Global Entry no.981828103) and
Dorothy Franks (Global Entry no.981828256). Thank you for help.
Submitted: 1 year ago.Category: Legal
Show More
Show Less
Ask Your Own Legal Question
Answered in 6 minutes by:
3/2/2016
Lawyer: Expert James, Lawyer replied 1 year ago
Expert James
Expert James, Lawyer
Category: Legal
Satisfied Customers: 12,607
Experience: I hold a JD and have more than 12 years of legal experience.
Verified

Have you not logged into your GOES account to view your status?

Ask Your Own Legal Question
Customer reply replied 1 year ago

no

Lawyer: Expert James, Lawyer replied 1 year ago

Hi Robert,

My apologies for the long delay. I was away at lunch when you responded.

Kindly remember to give me a positive rating before leaving this site today. I do not get a salary here, so your positive rating is the only way I am rewarded for doing my job. If that does not happen, it is as if I never worked, which I am sure you agree would not be an ideal outcome. So please do not forget to give me 3 or more stars, or any smiling faces, in order to help me get credit for doing my job. Thank you!

ANSWER: First, I cannot, myself, look into your account. This is a third-party, unsecured site, so personally identifiable information is not supposed to be shared here.

I can give you general information and guidance, however, to find out what you need to know. Thanks for your patience and understanding that this is for your security.

First, there is no need for an interview for most renewal cases. So that should not be an issue. I am going to provide you a list of the steps required for the renewal process. Look those over. If you have done all of those steps, I want you to log into your account to check your GOES status.

Here are the steps in you should have taken for the renewal process:

  1. You go to your GOES account online
  2. Select Manage membership - the Trusted Traveler Program Enrollment page will display
  3. Select the blue Renew Application button - the Personal Information page will display.
  4. Use the Application Wizard to change your personal information by selecting the specific category(ies) hyperlinks.
  5. When complete, select U.S. Customs and Border Protection (CBP) Trusted Traveler Program List on the Application Wizard - the Trusted Traveler Program List will display.
  6. Click the box next to each program that you wish to renew.
  7. Select the enrollment center hyperlink to see a list of available enrollment centers.
  8. Select Next - the Trusted Traveler Program Application page will display.
  9. If a FIX Errors hyperlink displays, you must provide the information requested to proceed.
  10. To continue, select Update to go to the Program Application page.
  11. On the Program Application page, select Certify at the bottom of the page - the Certification page will display.
  12. Answer Yes or No to "Do you certify?"
  13. Select Next. The Final Review: Application Shopping Cart will display.
  14. Select the box next to Fees. Fees are for application processing and are non-refundable. To agree and proceed, click here. The Home button changes to a Make Payment button.
  15. Select Make Payment. The online payment page displays.

Once you have confirmed you did all of that, I want you to log on to your GOES account, here: https://goes-app.cbp.dhs.gov/main/goes

In your account, you should be able to determine whether your status.

If you cannot do so, you can always contact the CBP, which administers the GOES program: 855 - 873 - 4637.

I hope I have answered your questions. If you want a 30 minute phone call to discuss this or anything else, let me know. I can send you an offer for that.

Otherwise, kindly rate my customer service with a positive rating so I get credit for doing my job. You can keep asking questions even after you have given a rating.

REMINDER: I do not get a salary here, so your positive rating for my customer service is the only way I am rewarded for doing my job. If that does not happen, it is as if I never worked; I am sure you agree that would not be an ideal outcome. So please do not forget to give me 3 or more stars, or any smiling faces, in order to help me get credit for doing my job.

Keep in mind that you are not rating the state of the law or the outcome of your situation, which I cannot control. You are rating my customer service. Believe me that I always want to give you good news. But if the outcome is not what you wanted, blame the government and the law, not me. I am only a messenger.

Negative ratings are reserved for Professionals who are rude or unprofessional. Giving me a negative rating does not help you get a different answer or outcome. So do not give a negative rating if you need more help, or if I misunderstood your question. Instead click REPLY so I can continue to assist you.

A BONUS is appreciated, if you feel I've earned it.

If you have questions in the future, write “FOR JAMES" in the question and I will be your personal Expert in this category.

Thank you!

Ask Your Own Legal Question
Ask Expert James Your Own Question
Expert James
Expert James
Expert James, Lawyer
Category: Legal
Satisfied Customers: 12,607
12,607 Satisfied Customers
Experience: I hold a JD and have more than 12 years of legal experience.

Expert James is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Not only did he answer my Michigan divorce question but was also able to help me out with it, too. I have since won my legal case on this matter and thank you so much for it.

LeeMichigan

< Previous | Next >

Meet the Experts:

Tina

Tina

Lawyer

8,775 satisfied customers

JD, BBA Over 25 years legal and business experience.

Ely

Ely

Counselor at Law

24,353 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

INFOLAWYER

INFOLAWYER

Attorney

20,727 satisfied customers

Licensed attorney helping individuals and businesses

JPEsq

JPEsq

Attorney

2,132 satisfied customers

Experience as general attorney, in house counsel, SSDI, Family Law attorney, and law professor

Law Educator, Esq.

Law Educator, Esq.

Attorney

42,358 satisfied customers

JA Mentor -Attorney Labor/employment, corporate, sports law, admiralty/maritime and civil rights law

Ellen

Ellen

Lawyer, Consultant

8,238 satisfied customers

25 years of experience helping people like you.

Guillermo J. Senmartin, Esq.

Guillermo J. Senmartin, Esq.

Attorney

292 satisfied customers

7+ years of experience handling various legal matters.

< Previous | Next >

Related Legal Questions
What is needed to answer a civil action against me. In the
What is needed to answer a civil action against me … read more
Ely
Ely
Counselor at Law
Juris Doctor
24,353 satisfied customers
In Texas is it legal or ethical to give out a list of
In Texas is it legal or ethical to give out a list of members in an association to another member in the association if they ask for it? Without the permission of all the other members? … read more
LegalKnowledge
LegalKnowledge
Juris Doctor
28,100 satisfied customers
Law Educator Esq. (ONLY) This is on the motion to strike) I
Law Educator Esq. (ONLY) Good evening, (This is on the motion to strike) I have not done anything on the Court case for over a month. I was sick and there was Christmas and New Year Celebrations. The … read more
Law Educator, Esq.
Law Educator, Esq.
Attorney
Doctoral Degree
42,358 satisfied customers
Possibly filing an EEOC claim and would like to speak to a
Possibly filing an EEOC claim and would like to speak to a lawyer in my area. Destin, fl … read more
Nisha Jones, Esq.
Nisha Jones, Esq.
Juris Doctorate
1,755 satisfied customers
Under what circumstances does NH determine that someone's
Under what circumstances does NH determine that someone's funds or property are abandoned and subject to escheatment? … read more
Olivia Kent
Olivia Kent
Managing Partner
Doctoral Degree
1,946 satisfied customers
I got a NYCstorage parking violation. It says This vechile
I got a NYC*****storage parking violation. It says This vechile is in violation of NYC*****storage parking violation. Your vechile is subject to summons and towed if it is not moved after being served… read more
Zoey, JD
Zoey, JD
Doctoral Degree
181 satisfied customers
Question re employment contact in USA OH. The matter is
the matter is regarding my son from Australia who has been emplyed on minimum 2yrs contract by large corporation in OH and they don't keep their end of the bargain as ststed per employment cotract/promise… read more
Law Educator, Esq.
Law Educator, Esq.
Attorney
Doctoral Degree
42,358 satisfied customers
I nd a opy of my dd of trust. an I gt it onlin? I found on
I nd a opy of my dd of trust. an I gt it onlin ? JA: Have you talked to a ND lawyer about this? Customer: no JA: What steps have you taken so far? Customer: I found on but it's old, thn I found anothr… read more
Lori
Lori
Juris Doctor
268 satisfied customers
Is it possible to hire a new lawyer during the trial
Is it possible to hire a new lawyer during the trial process … read more
LegalKnowledge
LegalKnowledge
Juris Doctor
28,100 satisfied customers
In Huntington Beach CA, how many days in a months time must
In Huntington Beach CA, how many days in a months time must a visitor stay as a guest before they are considered 'living' there? … read more
N Cal Atty
N Cal Atty
Doctoral Degree
59 satisfied customers
I'm the trustee of my mother's trust. When I was with the
I'm the trustee of my mother's trust. When I was with the other beneficiaries at the Memorial Service shortly after my mother's death, in an effort to be forthcoming, I blurted out what I thought they… read more
Barrister
Barrister
Attorney/Landlord/Realtor
Doctoral Degree
35,307 satisfied customers
I've been scamed, Seattle, wa. 98118, a police officer gave
I've been scamed JA: Because consumer protection law varies from place to place, can you tell me what state this is in? Customer: Seattle, wa. 98118 JA: Has anything been filed or reported? Customer: … read more
N Cal Atty
N Cal Atty
Doctoral Degree
59 satisfied customers
Husband was pulled over after a "concern" call was made
Husband was pulled over after a "concern" call was made saying that he might have open container.. he was pulles over on way to grandfather funeral. After discussion with officer my husband said whate… read more
RobertJDFL
RobertJDFL
Attorney
Juris Doctorate
5 satisfied customers
My house was taken back by the bank today at auction Can I
My house was taken back by the bank today at auction Can I file an unjunction to stop them from recording the premature foreclosure based on HUD regulation … read more
TJ, Esq.
TJ, Esq.
Juris Doctor (JD)
11,255 satisfied customers
We would like your help and advice regarding our dispute we
Good morning. We would like your help and advice regarding our dispute we have with our previous tenants. Could I please ask you for your email address so that I can send you a summary/status report f… read more
Legal Eagle
Legal Eagle
Attorney
Doctoral Degree
7,317 satisfied customers
I got a call from Mathews, who says he's a public defender
I got a call from John Mathews, who says he's a public defender in Lincoln, Nebraska. He says my son was arrested after a traffic accident: case #***** He says he was arrested for DUI and reckless end… read more
Expert James
Expert James
Lawyer
12,607 satisfied customers
FOR LAW EDUCATOR, ESQ.: I am in the process of preparing
FOR LAW EDUCATOR, ESQ.:I am in the process of preparing dismissal pursuant to NY RPAPL 1301(4) based upon the attached PDF document in a 2008 NY State Supreme Court DISPOSED and now revived matter alo… read more
Law Educator, Esq.
Law Educator, Esq.
Attorney
Doctoral Degree
42,358 satisfied customers
Had sex with lady 2011 she said baby was mine told her let's
Had sex with lady 2011 she said baby was mine told her let's do DNA test to if it was mine . Instead she went apply for welfare 2018 I get a letter saying I'm the father never took DNA should I get An… read more
Olivia Kent
Olivia Kent
Managing Partner
Doctoral Degree
1,946 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x