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My kindle is locked and it shows a message "contact…

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my kindle is locked and...
my kindle is locked and it shows a message "contact Window Live Technicians at 1(###) ###-####quot; When i call im told to leave a message.
Submitted: 2 years ago.Category: Legal
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2/27/2016
Lawyer: Ray, Lawyer replied 2 years ago
Ray
Ray, Lawyer
Category: Legal
Satisfied Customers: 48,844
Experience: 30 years in civil, probate, real estate, elder law
Verified

Hi and welcome to JA. Ray here to help you .

If you have been accessing the internet over the kindle you likely have a virus and this is a scam.I would strongly urge you to take it to local pc repair shop, Best Buy here also has one and have them run a virus scan.This certainly sounds like this is the problem here even though it references Windows, its a common scam.

Reference

http://www.kadansky.com/files/newsletters/2015/2015_08_31.html

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Lawyer: Ray, Lawyer replied 2 years ago

This is sometimes called malware, its the same thing.

http://www.kboards.com/index.php?topic=121564.0

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Lawyer: Ray, Lawyer replied 2 years ago

definitely a scam, here is more information including where to report.You will need to have this malware virus removed here.

http://answers.microsoft.com/en-us/protect/forum/protect_other-protect_scanning/would-i-get-a-valid-message-to-call-windows/246cdecc-85f7-4226-8eab-3d0f4372f84b?auth=1

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Lawyer: Ray, Lawyer replied 2 years ago

I appreciate the chance to help you today.Thanks again for allowing me to do so.

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Lawyer: Ray, Lawyer replied 2 years ago
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

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