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Good morning. Have they fixed the truck and is it in good, working, condition now?
So what is the issue now?
Hi, are you still with me? I know you shared that they said they will replace the city boot, so I am curious to know if they did and/or if there are still problems related to this?
I did not see them. For some reason they did not appear. However, you may have a cause of action against them. If you bought a brand new truck, that is what you would be entitled to. Now, if the replace of the city boot, was something that could be easily done and the result of the damage would not have any effect on the rest of the truck or its workings, then there really would not be an issue. I only say this because if they saw this prior to the sale, they would have just replaced it and you would have been in the same position. Now, if the problem/issue resulted and caused other problems, then you could have a claim and basis to demand compensation, since a new car, would not have resulted in this. If you do want to go after them and make a demand, you can present your findings to them BUT it would be better if you had a 3rd party professional investigate this and document their findings, so you can show the dealer exactly what the problem is and how it effects the truck and value and will lead to additional problems. Moreover, you have a link/connection to show that the damage could have only occurred from the 4 wheel and there was some misrepresentation about what was done with the truck prior to sale.
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I just wanted to follow up and see if you had any other questions or needed me to clarify something. I am here to help, so please let me know. Thanks!