Whereas I asked for a...
Whereas I asked for a one time consultation, I saw that I was charged, I think $42 again. Well, today that's okay, because I have another question.On December 29th I asked a question concerning my daughter's apartment. I hope you can see it.On my daughter's behalf, I wrote a letter (in first person, from her, because the apartment is in her name. We found another apartment, and are scheduled to move in there on February 16th. The letter was dated January 22nd, 2016, and it is a notice of intent to vacate the apartment on February 22nd. In the letter I highlighted (a) the infestation of cockroaches and the inadequate response of the complex when the exterminator was requested; (b) their slowness to respond (4 days) when the ceiling over the bathtub fell in, making the (one and only) bathtub unusable for 4 days, and causing mold; and the harassment
by the apartment complex management, who have persisted in charging my daughter $75 for a bag of garbage they claim she left in the parking lot next to the dumpsters. On the 20th, they placed an invoice on the door demanding $75 by the 22nd, and stating that if it was not paid by the 22nd they would add $225 in attorneys fees (whereas the manager had previously said she would waive this fee).After following the attorney's advice I consulted with at the end of December, and after my daughter submitted this letter, they responded by sending the exterminator yesterday. Apparently they had him exterminate the whole building yesterday. My daughter came home and found a letter addressed to all residents of the building on the ottoman in the living room, asking them to remove everything from their cupboards, etc., but the exterminator had been there already, so no one received advanced notice of his coming.In addition to that letter, she found on the ottoman another letter from the apartment complex management which responded to her notice of intent to vacate. In that letter, they reiterated that she is being charged $75 for leaving a bag of garbage in the parking lot, plus a $225 attorneys fee. They also stated that that letter (as per the lease
) would be considered as 2 months notice beginning February 1st, that she would be responsible for 2 months rent (Feb & Mar), and an early termination fee of one month's rent. In addition, they say she will forfeit her depositThe letter is dated 1/26/2016 and it says "The exterminator will be treating your apartment and the entire 3800 building tomorrow", yet we received it on the 27th.There are other bold face LIES and discrepancies in the letter. And they attached a photograph of a bag of garbage with a piece of mail addressed to my daughter showing on top of the bag. We've photographed the garbage dumpsters, the hole in the bathroom ceiling, and cockroaches galore.We had planned on paying February's rent, but in light of this continued harassment and demands for more money, what do you suggest we should do?