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Who contacted the cleaning company to come out to perform services?
Did the contract with the cleaning company state that they would remove and dispose of anything damaged by the fire?
Did the insurance company pay for the cleaning as well as for mother's personal property that was damaged?
Ok, if the insurance company was the one who hired the cleaners to come in and clean, then they are the ones responsible for paying them under the insurance coverage, not mother. So if they are trying to bill mother and she never signed a contract for anything, she can tell them that she isn't paying anything because she never entered into a contract with them.
But if the insurance paid mother for any personal property damages, then legally the insurance company becomes the owner of any damaged items and then they can dispose of them it they wish, clean them and sell them, give them to charity, etc....basically whatever they want to do because they have essentially bought them from mother by paying her their value. Mother would then use the insurance money to buy anything that she needed to replace what was damaged.