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I really hate it when something like this happens because after so long, the family wouldn't have any legal recourse due to the statute of limitations running on any fraud (4 years) or breach of contract (5 years) action against the realtor.
Even if this was considered a criminal action, a first degree felony only has a 4 year statue of limitations for prosecution..
So unfortunately, at this point, there is no action that the heirs could take against the realtor...
I am very sorry that I don’t have better news, but please understand that I do have an ethical and professional obligation to provide customers with legally correct answers based on my knowledge and experience, even when I know the answer doesn’t make the customer happy...