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They are not allowed to ask any question. However, they can ask reasonable questions and request proof of the service animal being required, if the disability is not obvious. Allow me to explain:
If you are seeking a reasonable accommodation for your service or emotional support animal for housing, a landlord or homeowner’s association may ask for documentation that you have a disability and that you have a disability-related need for the animal. You may be asked to provide a letter from your primary care physician, social worker, psychiatrist, or other mental-health Expert that the animal provides assistance or benefit directly related to your disability. So this is allowed. However, that is pretty much the end of what they can request.
Also, the landlord should not request documentation if your disability and your disability-related need for the service or support animal is obvious or the Association otherwise should have known about the disability and need.
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