Hi, I was on my mother's bank account with Regions bank from Oct 2007 I thought until her death on Mar 19,2011 covered by a Durable Power of Attorney
with Regions Bank but I was removed in April 2010 fraudulently and the address was changed from mine overseas in the Marshall Islands fraudulently and over $41,000.00 was stolen by 3 women with the help of someone at Regions Bank from April 2010 with the change of address that occurred until March 2011. I was never called, emailed or sent any written documentation from anyone at Regions.
Our mother died, March 19, 2011 and we were not told of her death for 4 days. My sister and I flew to Mobile, AL to make arrangements and we went to the bank the following week and discovered a change of address from my address overseas in the Marshall Islands where I lived for 22 years, fraudulent ATM transactions, fraudulent pin-withdrawals and 2 fraudulent checks. I contacted Regions bank and asked for the fraud investigator to initiate a fraud investigation and give me all pictures and written documentation from the change of address that occurred in April 2010 - March 2011 and send me a check for over $38,599.64. This did not include the missing statement that another employee
got for me which was over $3165 and some change. The fraud investigator told me that Regions protects their customers. How? I have not received any pictures or written documentation from April 2010 - Mar 2011 nor the full refund. The investigator also send a fraudulent report to the former DA and cop in Mobile, AL. We also found out in Aug/Sept 2011 that Regions has a thief who helped 3 women commit theft, fraud, forgery
and possibly of our mother after I was shown a document that listed my street address in the Marshall Islands, listed one of the women who did these crimes as caretaker and was signed "Mary Randall." But it was not my mother's signature nor did my mother ever sign her name that way. I told the employee that Regions had a thief and that the document was fraudulent and that the person listed as caretaker was not but her kidnapper and I never received mail at a street address in the Marshall Islands. I had a P.O. Box for free. That is mail fraud. I have spoken with the VP in Mobile, AL and the fraud investigator and a employee in Birmingham besides multiple employees and these 3 people I spoke with are more concerned about a prepared statement then a thief. I have had also 4 attorneys who either I never hear from again or who resigned. I have even spoken with the FBI, the new DA in Mobile, AL and the financial crimes unit. I am told that it will be until the end of Oct 2015 before the DA can get a subpoena
. Why? Why have I not been given what I asked for in March 2011 when we found out about the theft, fraud, forgery and contacted the fraud dept at Regions. I am on Social Security Disability and I have contacted the President of Regions also but so far nothing. What can I do? We have also asked the bank to give me statements from Sept 2005 - April 2010 so that I can count up the checks for cash that my mother signed and put in her portable safe which I believe is over $30,000.00. No word on that either. Thank you for any help or consideration you can give me.