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Hello and welcome! My name is ***** ***** I will try my level best to help with your situation or get you to someone who can.
I am not entirely clear on what you are asking...
Are you saying someone received their monthly VA pension benefit payment, and then used those funds to pay some type of bill?
And you want to know if the VA or Govt will step in and force the company to return that money if they aren't applying it to your account?
I am not sure exactly what they are doing with your VA benefits because I don't have enough information about your situation yet.
You haven't confirmed if what I stated is what is going on or not...
If you can answer these two questions, I can answer yours: