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Dwayne B.
Dwayne B., Attorney
Category: Legal
Satisfied Customers: 33918
Experience:  Began practicing law in 1992
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If a credit card company offers to transfer several credit

Customer Question

If a credit card company offers to transfer several credit card balances to a card with 0% interest for the life of the account, then after the accounts are transferred you receive a letter stating that the interest will be 20.99% after one year, what is my liability? When I received the letter, I immediately called the new credit card company, U Promise, and told them the problem. That was one year ago. I have all the notes of the phone calls and the names (supposedly) of the people making the offers from the different departments. David said he didn't know any of them.
I received my credit card statement for this month and the interest is $193.27 on top of the $106.63 payment, totaling $299.90.
I am 83 years old, living on Social Security only. I called U Promise and the company that made the offer is part of U Promise. David, he wouldn't give me his last name, said he wouldn't do anything about it, except punish the person that made the offer.
What are my legal options?
Helen Hileman ***@******.***
Submitted: 2 years ago.
Category: Legal
Expert:  Dwayne B. replied 2 years ago.

Hello and thank you for contacting us. This is Dwayne B. and I’m an expert here and looking forward to assisting you today. If at any point any of my answers aren’t clear please don’t hesitate to ask for clarification. Also, I can only answer the questions you specifically ask and based on the facts that you give so please be sure that you ask the questions you want to ask and provide all necessary facts. Further, if you get a message asking if you want to do additional services like a telephone call that message is automatically generated by the website and is not sent from me. I, like most of the experts in the Legal categories, do not do telephone calls due to issues with State Bar rules and other concerns.

The main issue in your case is going to be regarding the written agreements since it is nearly impossible to prove any oral statements or agreements. It is by no means impossible to sue based on oral agreements or contracts, it's just extremely hard to do so.

Your potential liability depends on the agreements. Most credit card agreements state that 0% only applies for a short initial term, a few months to a year or two although, certainly, there could be ones for longer. If you signed or otherwise acknowledged an agreement to a future interest rate then you would be responsible for whatever that rate is. In addition, many of those agreement offering 0% allowed that interest rate for a year but if the transferred amounts were not paid off within a year then the interest rate was back dated and charged on any unpaid amounts for the entire duration since the transfer.

As to options, you can report them to the Fair Trade Commission at and to your state's attorney general but those methods usually don't get a lot of results, unfortunately.

The only real option you have is to hire a lawyer and pursue a lawsuit against them for the various causes of action including breach of contract and, potentially, fraud. You can locate a lawyer to assist you at and in the box for Area of Practice enter Consumer Law.

In a successful lawsuit you can be awarded any amounts you paid above the rate you were promised, have them ordered to correct any erroneous information reported to the credit agencies, recover any additional damages you can prove, and recover attorney's fees and costs.

Please ask any follow up questions in this thread.