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Paying on line should not cost you anything, unless they use something like Western Union, and that is normally $10. A $30 fee is outrageous. You can mail money orders certified mail for $6.00 or so, but you shouldn't have to do that either. You can manually deliver a personal check or snail mail it. Your bank is the best evidence of clearance, and that is done with a phone call. To answer your question though, there is nothing you can do to improve the landlord's performance and/or to compel them to return phone calls. If they filed eviction, the burden of proof would be on you to prove payment and you must have better proof that just your word that you mailed it. My multi-year history of dealing with landlords tells me that they virtually never fail to cash them upon receipt. Also, if they ever lose one after receiving it, which is also rare, the tenant will immediately be asked to replace it. If they know it was a money order, they'll pay the fee for the substitute money order when it's their fault.
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