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Law Educator, Esq.
Law Educator, Esq., Attorney
Category: Legal
Satisfied Customers: 118783
Experience:  JA Mentor -Attorney Labor/employment, corporate, sports law, admiralty/maritime and civil rights law
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Insurance company approved 90% of my dental claim without

Customer Question

Insurance company approved 90% of my dental claim without looking at X-rays.
They stated they had yet to receive them.
Does this make any sense?
Submitted: 2 years ago.
Category: Legal
Expert:  Law Educator, Esq. replied 2 years ago.

Thank you for your question. I look forward to working with you to provide you the information you are seeking for educational purposes only.

Yes, most times depending on the nature of the service being provided by the dentist, the insurers do not want to delay treatment and the time it can take for them to get x-rays can cause delay, so they frequently do approve treatment before receiving the x-rays and go off of the doctor's report and interpretation of the x-rays.